Negotiation

Negotiation is one of several means that help managers make decisions. It is neither superior nor inferior to other forms of decision making. It is appropriate in some circumstances but not in others. Management is complex and deciding when negotiation is appropriate is just one aspect. The course aims to provide a thorough grounding in the science and practice of negotiation. Academic disciplines such as economics, psychology, sociology, politics, anthropology and mathematics have researched negotiation and much of this material forms the basis for its scientific analysis.

Topics covered:

  • What is negotiation?.
  • Distributive bargaining.
  • Preparation for negotiation.
  • Debate in negotiation.
  • A proposal is not a bargain.
  • Bargaining for an agreement.
  • Styles of negotiation.
  • Rational bargaining?.
  • Streetwise manipulation.
  • Personality and power in negotiation.
  • Culture and negotiation.
  • Retrospection.

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